AlloCause.io – Privacy Policy

Last Updated: December 7, 2025

1. Overview

AlloCause (“AlloCause,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information (“Personal Information”). This Privacy Policy explains how we collect, use, disclose, and protect your Personal Information when you:

• Visit our website at https://www.allocause.io
• Use our platform and related services (the “Platform”)
• Communicate with us in any way that relates to the Platform

This Privacy Policy does not apply to the personal information that our customers collect and manage about their own contacts, leads, or clients when they use the Platform. In those situations, we act as a service provider / processor, and our customers act as the controller of that data. Their own privacy policies govern how they use personal information in that context.

By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Platform.

2. Personal Information We Collect

We collect Personal Information in the following ways:

2.1 Information You Provide Directly

You may provide Personal Information to us when you:

• Request a demo, free trial, or information about AlloCause
• Create an account or log in to the Platform
• Subscribe to newsletters or other marketing communications
• Book a call or meeting with us
• Use forms, live chat, or other contact methods on the site
• Enter into a services agreement with us

This Personal Information may include:

• Name
• Business name and role/title
• Email address
• Phone number
• Login credentials (for your account)
• Billing and payment information (handled through our payment processors)
• Information you include in messages, support tickets, or feedback

If you provide Personal Information about someone else, you represent that you have the authority to do so and to allow us to use that information in accordance with this Privacy Policy.

2.2 Information We Receive from Third Parties

We may receive Personal Information about you from:

• Marketing and advertising partners
• Social media platforms (when you interact with our content or ads)
• Event and webinar platforms
• Public databases and business information providers
• Our clients, if they identify you as a team member or contact

This information may include contact information, professional or business details, and information that is publicly available.

2.3 Information Collected Automatically

When you use the Platform, we automatically collect certain information, such as:

• IP address and general location (e.g., country or region)
• Device identifiers, browser type, operating system
• Pages viewed, links clicked, time spent, and navigation paths
• Referring URLs (how you arrived at our site)

We use cookies, pixels, and similar tracking technologies for these purposes. For more details, please refer to our Cookies Policy (if separate) or the cookies section below.

3. How We Use Personal Information

We use your Personal Information for the following purposes:

3.1 To Provide and Operate the Platform

• To create and manage your account
• To deliver the services and features you request
• To host, operate, secure, and maintain the Platform
• To enable integrations, automations, and CRM workflows

3.2 To Develop and Improve the Platform

• To analyze usage, performance, and trends
• To troubleshoot issues and maintain service reliability
• To test and develop new features, tools, and services

3.3 To Provide AI-Based Features

Some parts of the Platform may use AI tools (including third-party providers) to enhance performance, automate workflows, or generate content.

• We use your data to provide services directly to you (for example, powering automations or communication tools).
• We do not use your Personal Information to train generalized, public AI models.
• Third-party AI providers act as our processors and are contractually limited to using your data only as needed to deliver the services to us.

3.4 To Provide Customer Support

• To respond to your questions, requests, and support tickets
• To help with onboarding and use of the Platform
• To diagnose and resolve technical issues

3.5 For Business Operations

• Accounting, billing, invoicing, and collections
• Internal reporting and administration
• Contract management and record-keeping

3.6 To Communicate with You

• Service-related emails (account notices, security alerts, updates)
• Onboarding and educational messages about using the Platform
• Marketing communications (such as newsletters, offers, and content) where permitted by law and subject to your preferences

You can opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us at info@allocause.io. We may still send you non-marketing communications related to your account or services.

3.7 To Protect the Platform and Our Users

• Fraud prevention, security monitoring, and incident detection
• Protecting our rights, property, and safety, and those of our users and partners

3.8 To Comply with Legal Obligations

• To respond to lawful requests, court orders, or legal processes
• To meet regulatory or tax requirements
• To enforce our agreements and policies

4. Our Role as Processor / Service Provider

AlloCause provides a Platform that our customers use to manage their own contacts, leads, and clients. When customers upload or collect Personal Information about their clients or contacts into the Platform, we process that information on their behalf.

• In these cases, our customer is the entity responsible for the Personal Information (the “controller”).
• AlloCause acts as a service provider / processor.
• Our use of that Personal Information is governed by our agreement with the customer and their own privacy notice, not by this Privacy Policy.

If you believe your Personal Information is being processed in the AlloCause Platform by one of our customers and you have questions or requests (such as access, correction, or deletion), you should contact that customer directly.

5. How We Share Personal Information

We may share Personal Information in the following circumstances:

5.1 Service Providers and Subprocessors

We use trusted third parties to help us run the Platform and our business. These may include:

• Hosting and infrastructure providers
• CRM and support tools
• Payment processors
• Email and marketing platforms
• Analytics and monitoring services
• AI and automation providers

These service providers only process Personal Information as needed to perform services for us and are contractually required to protect it.

5.2 Business Partners

We may work with partners for:

• Joint marketing or events
• Referrals or affiliate programs
• Integrations between tools

Where required, we ensure that any sharing is consistent with this Privacy Policy and applicable law.

5.3 Advertising and Analytics Partners

We may share limited usage data (for example, cookies or pseudonymous identifiers) with advertising and analytics partners to:

• Measure and improve our campaigns
• Understand how users interact with our site and content
• Show you relevant content or ads (where allowed by law and subject to your consent or preferences)

You can adjust cookie and advertising preferences through your browser settings and (where available) our cookie banner.

5.4 Business Transfers

If we are involved in a merger, acquisition, sale of assets, financing, or similar transaction, Personal Information may be transferred as part of that transaction. We will take reasonable steps to ensure that any recipient continues to handle your Personal Information in a manner consistent with this Privacy Policy.

5.5 Legal and Compliance

We may disclose Personal Information where we believe it is necessary to:

• Comply with applicable law, regulation, or legal process
• Respond to law enforcement or government requests
• Protect our rights, property, or safety, or those of our users or others

5.6 With Your Consent

We may share your Personal Information with other parties when you direct us to do so or when you have given us your consent.

6. Data Retention

We retain Personal Information for as long as reasonably necessary to:

• Provide the Platform and services
• Fulfill the purposes described in this Privacy Policy
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce our agreements

When Personal Information is no longer required, we may delete it or anonymize it so it can no longer identify you.

7. Security

We use reasonable administrative, technical, and organizational measures to help protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

However, no method of transmission over the internet or electronic storage is completely secure. If you believe your account or interaction with us is no longer secure, please contact us immediately at info@allocause.io.

8. Children’s Privacy

The Platform is not intended for children under the age of 16, and we do not knowingly collect Personal Information from children under 16.

If we become aware that we have collected Personal Information from a child under 16, we will take steps to delete it. If you believe that a child under 16 has provided Personal Information to us, please contact us at info@allocause.io.

9. Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to:

• Operate and secure the Platform
• Remember your preferences and settings
• Analyze how the Platform is used
• Support marketing and advertising (where permitted by law)

You can usually control cookies through your browser settings, and in some regions through a cookie banner or preferences center. Disabling certain cookies may affect how the Platform functions.

10. Your Rights and Choices

Your rights will depend on your location and applicable laws. In general, you may have the right to:

• Access the Personal Information we hold about you
• Correct or update inaccurate or incomplete Personal Information
• Delete your Personal Information, subject to legal and contractual limits
• Withdraw consent to processing where applicable
• Object to or restrict certain processing activities
• Opt out of marketing communications at any time

You can exercise these rights by contacting us at info@allocause.io. We may need to verify your identity before fulfilling your request.

10.1 Residents of Canada (Including Quebec)

If you are in Canada, including Quebec, you have rights under federal law (PIPEDA) and, in Quebec, additional rights under provincial privacy legislation (including Law 25), such as:

• Requesting access to the Personal Information we hold about you
• Requesting corrections where information is inaccurate or incomplete
• Withdrawing consent to processing where applicable
• Requesting information about how your Personal Information is used and with whom it is shared

We will respond to your request within the time required by law (generally 30 days), subject to any extension or exceptions allowed by law.

AlloCause has designated a person responsible for the protection of personal information (Privacy Officer), who can be reached at info@allocause.io.

10.2 EEA/UK/Other Regions

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or another jurisdiction with similar data protection laws, you may have additional rights, including:

• Data portability
• Objecting to processing based on legitimate interests
• Lodging a complaint with a supervisory authority

We process Personal Information where we have a lawful basis, including:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests, which are not overridden by your rights

To exercise these rights, contact us at info@allocause.io.

11. International Data Transfers

AlloCause is based in Canada, and we may use service providers and infrastructure located in other countries, including the United States and potentially elsewhere.

This means your Personal Information may be transferred to and processed in countries that may have different data protection laws than your home jurisdiction.

Where required by law, we implement appropriate safeguards (such as contractual protections) to ensure that your Personal Information receives an adequate level of protection.

12. Do Not Track

Some browsers include a “Do Not Track” (DNT) signal. Because there is no consistent industry standard for DNT, our Platform does not currently respond to these signals. You can still manage cookies and other tracking technologies through your browser settings and, where available, our cookie controls.

13. Third-Party Websites and Services

The Platform may contain links or integrations to third-party websites, apps, or services. We are not responsible for the privacy practices of those third parties.

This Privacy Policy applies only to Personal Information collected by AlloCause. We encourage you to review the privacy policies of any third-party services you use.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make changes, we will update the “Last Updated” date at the top of this page. In some cases, we may provide additional notice (such as by email or a notice on the Platform).

Your continued use of the Platform after any changes indicates that you accept the updated Privacy Policy.

15. How to Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our privacy practices, you can contact us at:

Email: info@allocause.io

We will do our best to respond within a reasonable time and in accordance with applicable law.