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Terms of Service

Last Updated: December 2025

These Terms of Service (“Terms”) govern your access to and use of the AlloCause platform, tools, and services (collectively, the “Platform”). By creating an account or using the Platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Platform.

1. Overview

AlloCause Inc. (“AlloCause,” “we,” “us,” or “our”) provides a digital marketing, automation, and customer management platform for business use. The Platform is intended for lawful business activities only.

AlloCause uses trusted third-party infrastructure providers, including GoHighLevel, to support backend hosting, processing, automation, communication tools, and technical functionality. These providers do not interact with your customers directly. AlloCause remains solely responsible for the customer relationship and delivery of services described in these Terms.

By accessing or using the Platform, you confirm that: (1) you have reviewed and understand these Terms, (2) you are of legal age to enter into a binding contract, and (3) you are authorized to act on behalf of the business using the Platform (if applicable).

2. License and Permitted Use

AlloCause grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Platform for your internal business purposes only.

Restrictions

You may NOT:

  • resell, sublicense, white-label, or redistribute the Platform to others;
  • present the Platform as software you built or own;
  • copy, reverse engineer, modify, or attempt to access the underlying source code;
  • use the Platform for spam, fraud, harassment, misleading communication, illegal activity, or competitive analysis;
  • interfere with Platform performance, security, or operations.

Violating these restrictions may result in account suspension or termination without refund.

3. Account Responsibilities

You are responsible for:

  • ensuring all account information is accurate and up to date;
  • maintaining the confidentiality of your login credentials;
  • all activity occurring under your account, including actions by your team;
  • ensuring compliance with applicable laws, regulations, and communication rules.

If AlloCause suspects unauthorized use, fraud, or risk to the Platform, access may be suspended or restricted.

4. Compliance and Legal Obligations

You are solely responsible for compliance with all applicable laws, including but not limited to:

  • Québec Law 25 / Canadian privacy laws (PIPEDA),
  • Canada’s Anti-Spam Legislation (CASL),
  • GDPR (if applicable),
  • TCPA or international telecommunication laws (if messaging customers abroad),
  • consent and opt-in requirements for SMS, email, and automated calls,
  • data protection, breach notification, and retention requirements.

All communications sent through the Platform are initiated by you. You must obtain all legally required permissions before contacting individuals.

5. Customer Data & Privacy

You retain ownership of the data you input into the Platform. By using the Platform, you grant AlloCause a limited license to store, process, transmit, and display your data solely for the purpose of providing the Platform.

You must:

  • maintain your own privacy policy for your customers,
  • obtain all required consents from your users and contacts,
  • respond to data-access or deletion requests from your customers,
  • ensure compliance with privacy regulations applicable to your business.

If AlloCause receives a data subject request related to your customers, we may forward it to you for handling.

6. Communications Tools (Email, SMS, Calling)

The Platform may include tools for email campaigns, SMS messaging, calling, automation, and other communication features. You are solely responsible for:

  • ensuring all recipients have valid consent,
  • complying with laws governing commercial messages,
  • paying any usage fees associated with sending messages or placing calls.

AlloCause is not responsible for legal claims arising from your communications or violations of marketing/telecommunication laws.

7. Payments, Billing, and Taxes

Subscription Fees

Subscriptions renew automatically unless canceled before the renewal date. You authorize AlloCause to charge your payment method for subscription fees and usage-based charges.

Wallet and Usage Costs

Some features (such as SMS or calling) may require prepaid wallet funds. You authorize AlloCause to auto-recharge the wallet if enabled.

Failed Payments

Accounts may be suspended or terminated if payments fail or remain unpaid.

Refunds

All payments are non-refundable unless required by law. No refunds are provided for partial months, unused services, or failure to cancel.

Taxes

You are responsible for all taxes applicable to your purchase or use of the Platform.

8. Third-Party Services

The Platform may integrate with third-party applications or services. Your use of those services is governed by the third party’s terms, and AlloCause is not liable for failures or issues caused by external providers.

9. Intellectual Property

AlloCause retains all rights to the Platform, including software, designs, trademarks, content, and proprietary materials.

You may not copy, reproduce, distribute, or create derivative works from any part of the Platform.

Your Content

You retain ownership of your uploaded data, media, and content. You grant AlloCause a license to use such content for Platform functionality.

Feedback

Any ideas or suggestions submitted become the property of AlloCause and may be used without compensation.

10. Disclaimers

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” ALLOCAUSE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

AlloCause does not guarantee uninterrupted service, error-free operation, data accuracy, uptime, or compatibility with all devices or browsers.

You acknowledge that internet services inherently involve risks, delays, failures, and interruptions.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALLOCAUSE SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION.

ALL LIABILITY OF ALLOCAUSE IS LIMITED TO THE AMOUNT PAID BY YOU IN THE THREE (3) MONTHS PRIOR TO THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold AlloCause harmless from claims, damages, fines, losses, or liabilities arising from:

  • your use of the Platform,
  • your communications or marketing activities,
  • your breach of these Terms,
  • your violation of applicable laws,
  • your content or data practices.

13. Data Retention and Deletion

AlloCause may retain account data for up to 90 days after cancellation, after which it may be permanently deleted. You are responsible for exporting your data before termination.

14. Termination

AlloCause may suspend or terminate access immediately for:

  • failure to pay,
  • suspicious or harmful activity,
  • breach of these Terms,
  • legal or regulatory compliance reasons.

You may cancel your subscription at any time. After cancellation, access ends at the conclusion of the current billing period unless otherwise required by law.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of Québec, Canada.

Any dispute shall be resolved exclusively through binding arbitration conducted in Québec, Canada. Class actions are not permitted.

16. Updates to These Terms

AlloCause may modify these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

17. Contact Information

If you have questions about these Terms, contact us at:
info@allocause.io